Compensation Fund introduces a new system in an effort to improve service delivery

In an effort to facilitate easy access for claimants particularly the injured workers, the Fund has replaced the old system (UMEHLUKO), and introduced a new one  called (COMPEASY).

The Department of Employment and Labour Compensation Funds’ (CF) role is to provide for compensation for disablement caused by the occupational injuries or diseases sustained or contracted by employees in the course of their employment, or for death resulting from such injuries or diseases; and to provide for matters connected therewith.

COMPEASY was launched on 11 October 2019, and has processed in excess of hundred and twenty thousand (120 000) medical claims and over  eight thousand (8 000) claims registration.

Because it is a new system which is meant to address fraudulent and invalid claims, it is experiencing few challenges which includes:

·         Some users who are struggling to access the new system;

·         Migration and cleaning of data from the old to new system;

·         General network down time experienced by  external users.

Noting that the Fund  has received some complaints and frustrations from clients, we are continuing with the following :

  • Providing training to stakeholders as we have been since 2019;
  • Supporting stakeholders in accessing the new system and;
  • Using feedback from users to continue improving user experience.

 All our clients are encouraged to access All user manuals which  are available on the departments website (www.labour.gov.za).  Lastly  we encourage all our stakeholders who are experiencing challenges  with the system to contact us as follows:

Compeasysupport@labour.gov.za, all COMPEASY manuals can be accessed through http:www.labour.gov.za/compeasy-manuals.

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Issued by:

Teboho Thejane

Departmental Spokesperson

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The new NMW base rate to come into effect in March 2020

The new rate for the National Minimum Wage (NMW) for each ordinary hour worked will now be R20.76. 
In terms of a notice as published in the Government Gazette and signed by Employment and Labour Minister, T.W Nxesi the new rate will be applicable on 01 March 2020. 
The new amendment to the NMW is in line with the Basic Conditions of Employment Act, which allows for an annual review.  
In terms of the new determination farmworkers are entitled to a minimum wage of R18.68 per hour,• Domestic workers are entitled to a minimum wage of R15.57 per hour, • Workers employed on an expanded public works programme will receive a minimum wage of R11.42 per hour. 
The national minimum wage is the floor level below which no employee should be paid, and this does not include any other allowances. The NMW came into effect on 01 January 2019 at a level of R20 per hour. The NMW apply to all workers  –  that is, any person who works for another person and who receives or is entitled to receive any payment for that work.
For workers who still earn below the NMW level, legislation provided for a transition until all employers are subjected to the NMW. 
For enquiries:
Teboho Thejane Departmental SpokespersonTeboho.thejane@labour.gov.za 082 697 0694
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Issued by: Department of Employment and Labour

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